Brits looking to get their groceries delivered this weekend might be in for a surprise. Major UK supermarkets Sainsbury’s and Tesco are experiencing technical difficulties that are causing significant disruptions to online deliveries.
Weekend Woes:
The trouble started on Saturday morning when Sainsbury’s reported an “error with an overnight software update” that impacted their online ordering system and in-store contactless payments [Independent]. This resulted in the cancellation of the “vast majority” of their scheduled online deliveries for the day, leaving many customers scrambling for alternatives [Sky News].
Tesco Follows Suit:
Tesco Follows Suit:
Adding to the grocery delivery woes, Tesco, another supermarket giant, also encountered technical issues later on Saturday [Daily Mail]. While the exact nature of their problem remains unclear, Tesco confirmed they had to cancel “some online orders” due to the glitch [Sky News].
Supermarkets Scramble for Solutions:
Both Sainsbury’s and Tesco have apologized for the inconvenience caused and are working diligently to resolve the technical issues. Sainsbury’s CEO, Simon Roberts, personally emailed customers, assuring them teams are working hard to fix the problem as quickly as possible [Independent].
What This Means for Shoppers:
If you have an online grocery delivery scheduled with Sainsbury’s or Tesco for today, there’s a good chance it might be affected. It’s recommended to check your email or contact the supermarket directly to confirm your order status.
Looking for Alternatives?
While online deliveries might be experiencing hiccups, both Sainsbury’s and Tesco physical stores remain open [Daily Mail]. Customers can still visit their local branches to shop for groceries, though contactless payment options might be limited at Sainsbury’s.
Staying Updated:
For the latest information on online delivery disruptions, keep an eye on the official websites and social media pages of Sainsbury’s and Tesco.
Planning Ahead:
This incident highlights the importance of having backup plans when relying on online grocery deliveries. Consider having some pantry staples on hand or exploring alternative delivery services to avoid last-minute shopping scrambles.
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